Frequently Asked Questions

Does Next Door Furniture have a store location?

Next Door is an online retail store with no physical location. However, our office is located in Ontario, Canada.

How do I create an account?

Creating an account is super easy. Click the "Contact" header and enter your email in the subscription box if you would like to receive newsletters about upcoming offers, sales and blog posts. If you're having a hard time, send us an email at and we can help you through the process.

What if I have questions about a specific product?

Our customer service team is always happy to help you with any questions you may have. You can contact us by phone or email, and we'll get back to you as soon as possible.

Do you offer any discounts or promotions?

Yes, we often run sales and promotions on our website. Be sure to sign up for our email newsletter to stay up-to-date on the latest deals.

Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. After that, our team will start processing your order and it may be too late to cancel.